The Information Systems & Technology (IS&T) department provides a variety of technology services for Berkeley Law faculty, staff and students. If you’re unsure where to start or have general IST questions, please contact trouble@law.berkeley.edu.
Helpdesk (e-mail: trouble@law.berkeley.edu| phone: (510) – 643-6862| walk-in: 380 Law Building)
Provided Services:
- Hardware support including desktops, laptops, peripherals, etc.
- Software support including Office, Adobe, E-mail, etc.
- Advice and consultation on general computing issues.
Instructional Technology (e-mail: bcourses-support@law.berkeley.edu)
Provided Services:
- Bcourses Support.
- Technology and pedagogy training.
- Advice and consultation on the intersection of technology and teaching.
Media Services (e-mail: media@law.berkeley.edu| Helpline on iPads in Classrooms)
Provided Services:
- Classroom support including audio/video recordings of classes
- Video Conferencing/AV support
- Advice and consultation on classroom and AV issues.
Phones (e-mail: phones@law.berkeley.edu)
Provided Services:
- Landlines and voicemail.
- Cellphones.
- Advice and consultation on phone issues.
Software Development (e-mail: webapps@law.berkeley.edu)
Provided Services:
- Internal law web application development.
- Connections to main campus data services.
- Advice and consultation on software development issues.
Campus Service Partners
- BARIS and Financial systems – bnfscsshelp@berkeley.edu
- HR/APS – hrapscsshelp@berkeley.edu
- Non-Law School IT Support – itcsshelp@berkeley.edu